Feedback Survey - Barchester Healthcare

Tell Barchester

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This survey gives you the opportunity to share your feedback about the experience of living in our hospitals. Please feel free to be honest, your answers can remain confidential if you wish. We can only improve if our customers trust that we consider all feedback carefully and in confidence.

Overall how satisfied are you with the care we provide?*

0 = Low

10 = High

How would you rate the quality and comfort of the hospital?

How are we doing at keeping things clean?

How well are we doing at keeping things well maintained?

How happy are you with the choice & quality of the food and drinks we offer?

How well do we do at meeting your physical and mental health needs?

How competent are the team that look after you?

How caring are the team that look after you?

How well do we do at treating you with dignity and respect?

How well do we do at involving you in planning your care?

How happy are you with the activities provided that you can take part in if you want to?

How well do we do at keeping to your leave plans when they are pre-arranged?

How easy is it to access the garden or outdoor space when you want to?

How well do we involve you, listen to you and keep you informed about the running of the hospital?

How safe do you feel living in the hospital?

How easy do you find it to report issues and get them resolved?

Very difficult Fairly difficult Neither easy nor difficult Fairly easy Very easy

We would appreciate if you can give us any feedback you have about your experience with us?

Which of the wards within the hospital do you live in?

Name

Email Address (If you wish to remain anonymous please leave contact details blank)

Telephone